Customer service
How can we help?
Je krijgt binnen één werkdag antwoord. Maandag t/m vrijdag, 9:00–17:00.
- Bestelling volgen Log in met je e-mailadres: je ziet direct je bestellingen, de status en de track & trace.
- Retourneren 30 dagen bedenktijd. Meld je retour hieronder aan of in je account.
- Ruilen van maat Gratis. Laat weten welke maat je wilt, wij regelen de rest.
- WhatsApp Persoonlijk advies over maat, pasvorm en je bestelling.
Frequently asked questions
Where is my order?
Log in with your email address via My account. You will see all your orders there, the status and the track & trace link as soon as your package is on its way. You don't need a password: you will receive a login code by email.
How long do I have to return?
You have 30 days from receipt. The item must be unworn and unwashed, with tags still attached. Your statutory cooling-off period of 14 days always remains valid.
Can I exchange for a different size?
Yes, size exchange is free. Select 'Size exchange' above and enter the size you want; we will take care of the rest.
When will I get my money back?
Within 14 days after we receive your return, via the same payment method you used to pay.
Which payment methods can I use?
iDEAL, credit card, Apple Pay, Google Pay, Shop Pay, Klarna (pay afterwards) and USDC (crypto).